Present Yourself Well, even in a Voicemail Message
In today’s world, various professional communication methods exist compared to thirty years ago. Yet, the significance of proper phone etiquette remains crucial. Whether you are arranging an interview or interacting with colleagues from a different location, projecting professionalism through your voice is paramount. And when you miss a call, you must craft a voicemail that echoes the same level of professionalism.
Whether you manage a dedicated business line or anticipate an essential call, your outgoing message should reflect professionalism and politeness. Start by clearly stating your identity. It’s likely that the caller is unfamiliar with your voice, so introduce yourself and your affiliation to confirm they’ve reached the right person. Also, express gratitude or apology for missing their call; acknowledge their effort so they understand that their call is valued, even if you weren’t available.
Provide further contact options beyond the obvious “leave your name and number” instruction. Share alternative contact details like an email address or an assistant’s contact to enhance communication. If you have an estimate of when you’ll be available to take a call, mention it, especially if you are on vacation. Specify the return date to avoid leaving them waiting in uncertainty.
Above all, adhere to the cardinal rule: keep your voicemail concise. In the back-and-forth of missed calls, callers may try more than once to reach you. Avoid lengthy voicemails that could test their patience, opting for brevity to make a positive impression during each interaction.
